osTicket

## About osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. ## Features * Dashboard Reports * Configurable Help Topics * Customer Support Portal * Service Level Agreements * Ticket Filters * And Much More!